datonet
Created Custom SSO supportUpvoted Whatsapp ReportingUpvoted Tickets/Tasks Snooze/HoldUpvoted Statement attached to customer invoiceCommented on Copy QuotesHi @Vitalii Basenko (Splynx PM) Both options carry equal weight for us. Answers on your questions: 1. Quote templates will solve daily problem - duplicate existing quote will solve a weekly problem. 2. Both - we would like to copy within same lead and across. 3. Depends, but some…Upvoted Birthday mailsCreated Mail errors to be shown on Tickets > ListUpvoted Automated Statement SendingUpvoted PPPoE first authentication start billingUpvoted Send Statement To Customers without Zero BalanceUpvoted Account Statement FiltersUpvoted Suppression List for Email NotificationsUpvoted Copy QuotesCommented on Copy QuotesAgree! Copy quote inside the same customer, but also option to copy to another customer.Upvoted Chatbot for whatsapp integrationCommented on Different aliases(email addresses) notificationsAgree! All invoices are sent from our technical support mail… So now when a customer replies on that mail, a technical ticket is opened, and not accounts/billing.Upvoted Different aliases(email addresses) notificationsUpvoted Selecting the email address from which to send bulk mailingUpvoted Enhance WhatsApp Integration with Automated Invoices and NotificationUpvoted Whatsapp templates with variablesCommented on Ticket Automation "Apply to tickets created after"Hi @Vitalii Basenko (Splynx) There must be some other way to handle old tickets then... Customers love to go back and reply on a very old ticket and then automation is not applied on it...Created SageOne Accounting syncCreated Ticket Automation "Apply to tickets created after"Commented on WhatsApp BusinessThis would be excellent to have! Currently using Superchat separately, but would like to have all in one place.Upvoted WhatsApp Business