Create invoices directly from Tasks page
A feature where you create an invoice directly from the Tasks page, rather than having to manually keep track of tasks (job cards) and then having to manually create an invoice for each.
gerrie@kcsisp.co.za 5 days ago
💡 Feature Request
Create invoices directly from Tasks page
A feature where you create an invoice directly from the Tasks page, rather than having to manually keep track of tasks (job cards) and then having to manually create an invoice for each.
gerrie@kcsisp.co.za 5 days ago
💡 Feature Request
Finance automation - billing in advance
Run preview before billing day (amount of days prior) Update to allow one calander month, so it will always run on the first of the month, instead of setting it as 30 days and having it be off for some of the months. This would allow billing in advance to be a better feature.
michaelelcock 5 days ago
💡 Feature Request
Finance automation - billing in advance
Run preview before billing day (amount of days prior) Update to allow one calander month, so it will always run on the first of the month, instead of setting it as 30 days and having it be off for some of the months. This would allow billing in advance to be a better feature.
michaelelcock 5 days ago
💡 Feature Request
More than 1 invoice for an Account and ordering invoice items
Add the ability to place some services on a separate invoice. This is useful when billing professional services as opposed to internet and voice services so the customer and reconcile the invoices separately. Maybe just a invoice number field that can be set to a integer and that puts the services with the same number on the same invoice. Add ability to sort items on the invoice. For big accounts they like services for multiple sites to be grouped together for reconcile purposes.
Justo 11 days ago
💡 Feature Request
More than 1 invoice for an Account and ordering invoice items
Add the ability to place some services on a separate invoice. This is useful when billing professional services as opposed to internet and voice services so the customer and reconcile the invoices separately. Maybe just a invoice number field that can be set to a integer and that puts the services with the same number on the same invoice. Add ability to sort items on the invoice. For big accounts they like services for multiple sites to be grouped together for reconcile purposes.
Justo 11 days ago
💡 Feature Request
Linking inventory
We have inventory such as indoor CPE,Outdoor CPE and SIms it would be good to link/tie inventory together.
Masood Bhamjee 12 days ago
💡 Feature Request
Linking inventory
We have inventory such as indoor CPE,Outdoor CPE and SIms it would be good to link/tie inventory together.
Masood Bhamjee 12 days ago
💡 Feature Request
Filters in customer list
It would be good to filter customer lists based on criteria for eg to filter customers by an area with a certain internet plan.
Masood Bhamjee 12 days ago
💡 Feature Request
Filters in customer list
It would be good to filter customer lists based on criteria for eg to filter customers by an area with a certain internet plan.
Masood Bhamjee 12 days ago
💡 Feature Request
Per Partner billing Automation
I would love to have the option to automate each partners billing separately and with more customization, so I can have differing billing dates/usage dates, and set the billing up to go out on certain dates of the month.
michaelelcock 13 days ago
💡 Feature Request
Per Partner billing Automation
I would love to have the option to automate each partners billing separately and with more customization, so I can have differing billing dates/usage dates, and set the billing up to go out on certain dates of the month.
michaelelcock 13 days ago
💡 Feature Request
Monthly Data Reset
Can this option be a per partner setting instead of a global? this would allow the billing dates to be variable were required but the data to reset correctly.
michaelelcock 16 days ago
💡 Feature Request
Monthly Data Reset
Can this option be a per partner setting instead of a global? this would allow the billing dates to be variable were required but the data to reset correctly.
michaelelcock 16 days ago
💡 Feature Request
Broadband Consumer Labels
Here in the US, the FCC requires us as providers to display provider nutrition labels for internet service. Legally, we are out of compliance with our signup page because of this. See this page for more info.
gtswallo 17 days ago
💡 Feature Request
Broadband Consumer Labels
Here in the US, the FCC requires us as providers to display provider nutrition labels for internet service. Legally, we are out of compliance with our signup page because of this. See this page for more info.
gtswallo 17 days ago
💡 Feature Request
Tariff Renaming for America
Can we get another localization setting that can be changed, where Tariff is renamed to “Plan”? I’m aware we can change this via custom translations, but it is tedious.
gtswallo 17 days ago
💡 Feature Request
Tariff Renaming for America
Can we get another localization setting that can be changed, where Tariff is renamed to “Plan”? I’m aware we can change this via custom translations, but it is tedious.
gtswallo 17 days ago
💡 Feature Request
Address Line 2
Would be very nice if we could have an address line 2 field for customers. We service a lot of apartments where they have unit numbers, but when we put the unit number in the main address field, it breaks many things or makes them very tedious, such as FCC Export, customer map, etc..
gtswallo 18 days ago
💡 Feature Request
Address Line 2
Would be very nice if we could have an address line 2 field for customers. We service a lot of apartments where they have unit numbers, but when we put the unit number in the main address field, it breaks many things or makes them very tedious, such as FCC Export, customer map, etc..
gtswallo 18 days ago
💡 Feature Request
Batch actions [item list in product] and [item list all products] differ
If you open the items list, you have more options available in the batch actions button (eg stock location change) but if you open the product list, open a product, and then try to batch action the list, you cannot. Maybe just an oversight that the menus are not the same as both are controlling individual items.
jacquesl03 18 days ago
👌UX improvements
Batch actions [item list in product] and [item list all products] differ
If you open the items list, you have more options available in the batch actions button (eg stock location change) but if you open the product list, open a product, and then try to batch action the list, you cannot. Maybe just an oversight that the menus are not the same as both are controlling individual items.
jacquesl03 18 days ago
👌UX improvements
Send Statements per label
Would be great to be able to filter with customer labels to send batches of statements. Currently, we have had to create different locations to be able to do this.
jacquesl03 19 days ago
💡 Feature Request
Send Statements per label
Would be great to be able to filter with customer labels to send batches of statements. Currently, we have had to create different locations to be able to do this.
jacquesl03 19 days ago
💡 Feature Request
Deletion of Administrators
Have the ability to delete administrators from Splynx that are no longer needed or required without losing the administrators audit and communication history. For example an administrator that has left the business. Add the ability to enable/disable/suspend an administrator Delete administrator from user list Retain administrators history, ie audit log, email communication for the user.
Richard Mayhew 19 days ago
💡 Feature Request
Deletion of Administrators
Have the ability to delete administrators from Splynx that are no longer needed or required without losing the administrators audit and communication history. For example an administrator that has left the business. Add the ability to enable/disable/suspend an administrator Delete administrator from user list Retain administrators history, ie audit log, email communication for the user.
Richard Mayhew 19 days ago
💡 Feature Request
Quantity on invoice
To have the option to have decimal places on the invoice, so if we are sending out an invoice is can be for 1.5 hours of labor or equipment etc. This should be a simple code change from integer to float or something similar.
michaelelcock 21 days ago
💡 Feature Request
Quantity on invoice
To have the option to have decimal places on the invoice, so if we are sending out an invoice is can be for 1.5 hours of labor or equipment etc. This should be a simple code change from integer to float or something similar.
michaelelcock 21 days ago
💡 Feature Request
Customer portal service list
Currently the services show as tiles and do not show anything meaningful to the customer until they click the “View details” link. This is ok when a customer has only 1 service, but for customers with multiple services the customer cannot see which service is which, they need to click each one to see. Can we have something meaningful to be displayed or display it in a table, like the admin side?
Steve Sugden 23 days ago
💡 Feature Request
Customer portal service list
Currently the services show as tiles and do not show anything meaningful to the customer until they click the “View details” link. This is ok when a customer has only 1 service, but for customers with multiple services the customer cannot see which service is which, they need to click each one to see. Can we have something meaningful to be displayed or display it in a table, like the admin side?
Steve Sugden 23 days ago
💡 Feature Request
Track SLA per Internet Link
We need to track clients fibre outages that have SLA’s assigned. The idea would be to create SLA groups and assign the given internet links to the group. Come month end we should be able to pull a report showing how many hours the fibre links went down for a specified customer or all customers. I would assume we can use the monitoring of devices to give the data required to determine the amount of down time. It would be great if we can can setup rules where alerts are sent when a clients SLA is about to be breached.
duncanw@netlayer.co.za 24 days ago
💡 Feature Request
Track SLA per Internet Link
We need to track clients fibre outages that have SLA’s assigned. The idea would be to create SLA groups and assign the given internet links to the group. Come month end we should be able to pull a report showing how many hours the fibre links went down for a specified customer or all customers. I would assume we can use the monitoring of devices to give the data required to determine the amount of down time. It would be great if we can can setup rules where alerts are sent when a clients SLA is about to be breached.
duncanw@netlayer.co.za 24 days ago
💡 Feature Request
Add additional files when sending an email
When an invoice notification email is sent, a file can be successfully attached. However, it would be useful to add an additional file in different formats: PDF, XML, CSV, etc. Sometimes, clients request additional files.
Sebastian Maulen About 1 month ago
💡 Feature Request
Add additional files when sending an email
When an invoice notification email is sent, a file can be successfully attached. However, it would be useful to add an additional file in different formats: PDF, XML, CSV, etc. Sometimes, clients request additional files.
Sebastian Maulen About 1 month ago
💡 Feature Request
Create new BDC report add-on
The FCC no longer uses Form 477 and we need to use the Broadband Data Collection (BDC) https://help.bdc.fcc.gov/hc/en-us/articles/5291539645339-How-to-Format-Fixed-Broadband-Availability-Location-Lists
Vitalii Basenko (Splynx PM) About 1 month ago
💡 Feature Request
Create new BDC report add-on
The FCC no longer uses Form 477 and we need to use the Broadband Data Collection (BDC) https://help.bdc.fcc.gov/hc/en-us/articles/5291539645339-How-to-Format-Fixed-Broadband-Availability-Location-Lists
Vitalii Basenko (Splynx PM) About 1 month ago
💡 Feature Request