MarcelM
Created Task remindersCreated In-field Job CardCreated Feasibility ToolCreated Package Demo UpgradeCommented on PPPoE first authentication start billingWe have also submitted a request but quote worked out too much for the custom dev. Lets hope we can get this feature as a standard feature in the near future.Created News/Outage push notifications to Splynx Customer AppCreated PPPoE first authentication start billingUpvoted Enhance WhatsApp Integration with Automated Invoices and NotificationUpvoted WhatsApp auto replyUpvoted Chatbot for whatsapp integrationCreated SSO Sign-onUpvoted Outage pageCommented on Outage pageLinking customers to outages (Hardware Monitoring) an sending a push notification via the mobile app would be a game changer.Commented on Different aliases(email addresses) notificationsThis would be a great feature seeing that most other ticketing systems already include this feature. We also require more automation rules which can be triggered by different inbound mailboxes. Automation includes Assign status to ticket Add label to ticket which can be displayed…Commented on Automatically activate a new service on first AuthenticationVital part of self install where preconfigure can take place without requiring a guest PPPoE for TR-069 configuration. A lot of router manufactures require MOQ's to get custom firmware with guest PPPoE. The ability to preconfigure with the right details and ship to the customer w…Upvoted AR Aging report of 30/60/90 daysCreated "Get out of FUP" purchaseCreated Self Service - Document uploadsUpvoted Add partners to inventoryCreated Contract Signing via E-AcceptanceCreated Outage page