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Automatically activate a new service on first Authentication

Feature Request

Looking for a simple way to create a service in a "Holding/pending" state without a start date - which can now be done in 4.3 but that it can auto-activate the billing, either recurring or prepaid once the customer first logs into that user account.

This way a router can be pre-configured and shipped to the user, awaiting installation, having the service already setup without any billing being triggered until they plug the device in - but no requirement for the customer to call in to "activate" the service.

Posted by afutter ·
3 comments

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Comments3

  • Justo

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    Sep 16, 2025

    This should probably no be limited to PPPoE. i think it should just be first Radius auth. So DHCP or PPPoE

  • Justo

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    May 22, 2025

    Super important to support self install

  • MarcelM

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    Jul 4, 2024

    Vital part of self install where preconfigure can take place without requiring a guest PPPoE for TR-069 configuration.

    A lot of router manufactures require MOQ's to get custom firmware with guest PPPoE. The ability to preconfigure with the right details and ship to the customer without triggering billing would be a great advantage. First auth will then place the customer in active state which is bound to billing being generated. Great idea