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You can check the list of old requests at the following link: <a target="_blank" rel="noopener noreferrer nofollow" href="https://splynx.com/old-features/ ">https://splynx.com/old-features/</a>Some of the requests will be migrated soon.For new feature requests, please use the current service.

Old feature requests list

Hey {name|there}! 👋

Our response times on WhatsApp when clients reply to a message is not as good as when they reply to a ticket, simply because you don’t get notifications outside of the Splynx interface apart from when there’s a new conversation.There are a couple of possibilities that I think would help.<ol><li>An email, SMS and/or WhatsApp notification if a WhatsApp reply goes unanswered for a configurable amount of time</li><li>Browser alerts when there are new messages (Think Facebook etc)</li><li>A dedicated Splynx notification app for admins where we can toast notifications<ol><li>Would be great if we could choose what notifications to receive via the App so as to be able to prioritise cerain types of alerts.</li></ol></li></ol>

WhatsApp Notifications

lionel.bitconnect

WhatsApp Notifications

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