Tickets - set order of ticket statuses
It would be useful to set the order of ticket statuses, which would impact how they display on the ticket dashboard.
It would be useful to set the order of ticket statuses, which would impact how they display on the ticket dashboard.
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Comments2
Vitalii Basenko (Splynx PM)
Nov 25, 2025
Hello,
We appreciate your interest in this feature, but it hasn’t received enough votes over time. Unfortunately, we won’t move forward with its development. Thank you for your understanding and feedback.
Best regards,
@Vitalii Basenko (Splynx PM)
Daniel
Feb 20, 2025
This would be nice. you are right.
Technically they are in order. The only problem is ifyou want to re-order them, you would have to delete everything above it and recreate them to match the order you wanted. I presume you can’t delete a status that has tickets currently associated with it, or it would maybe resolve them automatically or something.