We receive a lot of emails from our voicemail provider in format of “new voicemail - number XX”
It would be great to have a regex handler so that we could set up an automation like the following:
IF voicemail received from X (voicemail email address)
Attempt to match the phone number (per the subject) to a customer in Splynx
If a successful match, then similar to the FROM email match method, associate the ticket with the customer.
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Rejected
💡 Feature Request
Over 1 year ago

Jesse Archer
Get notified by email when there are changes.
Rejected
💡 Feature Request
Over 1 year ago

Jesse Archer
Get notified by email when there are changes.