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You can check the list of old requests at the following link: <a target="_blank" rel="noopener noreferrer nofollow" href="https://splynx.com/old-features/ ">https://splynx.com/old-features/</a>Some of the requests will be migrated soon.For new feature requests, please use the current service.

Old feature requests list

Hey {name|there}! 👋

Automatically assign tickets to the relevant group or administrator based on keywords. For example, if the ticket subject contains the keyword “PPPoE,” route it to the “Network Engineers” group.

Ticket assignment automation based on key words

Mike Karpinskyi

Splynx

Ticket assignment automation based on key words

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