Feature Request – Add Call Logging Feature

Hi Splynx Team,

We’d love a Call Logging feature in Splynx similar to what Zoho CRM offers.

The idea is to let us record details of calls made or received from customers — including:

• Call type (inbound/outbound)

• Status (completed, no answer, etc.)

• Date & time

• Duration

• Agent name

• Notes or summary

• Optional voice recording or link

• Linked customer/contact/ticket

This would help our sales and support teams keep proper communication history with each customer and generate call reports.

It could simply be a “Log a Call” button on customer or contact pages that opens a form for the above details.

Thanks,
Masood