Customized Customer Speeds Directly In Customer Accounts
Does Splynx has the capability to modify or customize a single user's package speeds directly in their account after applying a tariff to them? Or do you have to create an actual tariff and switch customers back and forth between tariffs just to be able to test speeds?
Use case: A customer wants to test a new speed, or we want to allow a customer(s) additional speeds temporarily without affecting their pricing at the moment to upsell the customer to a faster speed. In VISP, I was able to do that individually in the customers' account just on their speeds. This was extremely useful for troubleshooting and for upselling.
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Comments2
Craig Oliver
Feb 27, 2025
Craig Oliver
Feb 27, 2025
A "temporary tariff change" with an expiration date would be great.