Broadband Consumer Labels
Here in the US, the FCC requires us as providers to display provider nutrition labels for internet service. Legally, we are out of compliance with our signup page because of this.
See this page for more info.
Here in the US, the FCC requires us as providers to display provider nutrition labels for internet service. Legally, we are out of compliance with our signup page because of this.
See this page for more info.
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Comments1
Daniel
May 28, 2025
It would be nice to add all the required information to various reoccurring internet services, so that clients can see this information natively through Splynx.
You only have to make them once I think, but you have to generate one for each speed tier I think? The ones we advertise at least. I’d confirm that’s valid. we made 12. 4 for each Urban / Rural / Business prices.
If you want some HTML code, you can use this to get you started. Take it to html.onlineviewer.net and customize the details. Then you can copy that text and put it onto each plan you have in a spreadsheet and if you are going to enter that data on your website you can pull from that, or create PDFs of it or something.
With this, you can enable additional URLs on Splynx, create a new page with this information and link it to your speed plans or something like that.
We put it on our website instead of Splynx.
"<article class=""bbl""><section class=""header""><h1>Broadband Facts</h1><h2 data-bind=""text: provider_name"">COMPANY NAME</h2><h3 data-bind=""text: service_plan_name"">Basic</h3><p data-bind=""text: technology() + ' Broadband Consumer Disclosure'"">Fixed Wireless Broadband Consumer Disclosure</p></section><section class=""monthly""><h4>Monthly Price <span data-bind=""text: '$' + (intro_price() && intro_period() ? intro_price() : monthly_price())"">$49.99 </span></h4><p>This Monthly Price <span data-bind=""text: intro_price() && intro_period() ? 'is' : 'is not'"">is not</span> an introductory rate.</p><p data-bind=""if: intro_price() && intro_period()""></p><!-- ko if: contract_length --><!-- /ko --><p data-bind=""ifnot: contract_length""> This Monthly Price does not require a contract. </p></section><section class=""additional-charges""><h4>Additional Charges & Terms</h4><h5>Provider Monthly Fees<span data-bind=""ifnot: monthly_fees().length""></span></h5><ul><!-- ko foreach: monthly_fees --><li><span data-bind=""text: $data.label"">Managed WiFi </span><span data-bind=""text: '$' + $data.fee()"">$15.00/Month + $5.00/Additional Extender</span></li><li><span data-bind=""text: $data.label"">Static IP (Month/IP Address) </span><span data-bind=""text: '$' + $data.fee()"">$15.00 </span></li><!-- /ko --></ul><h5>One-time Fees at the Time of Purchase<span data-bind=""ifnot: one_time_fees().length""></span></h5><ul><!-- ko foreach: one_time_fees --><li><span data-bind=""text: $data.label"">Standard Installation </span><span data-bind=""text: '$' + $data.fee()"">$149 (Standard Installation) up to $599 for MTM Service Agreement</span></li><li><span data-bind=""text: $data.label"">Free Standard Installation </span><span data-bind=""text: '$' + $data.fee()"">$2-Year Agreement Requiredㅤ</span></li><li><span data-bind=""text: $data.label"">Optional Router Purchase </span><span data-bind=""text: '$' + $data.fee()"">$N/A</span></li><li><span data-bind=""text: $data.label"">Optional Modem Purchase </span><span data-bind=""text: '$' + $data.fee()"">$99.99</span></li><!-- /ko --></ul><h5>Early Termination Fee <span data-bind=""text: early_termination_fee() == '' || !contract_length() ? 'None' : '$' + early_termination_fee()"">Varies Based on Agreement</span></h5><h5>Government Taxes <span>Varies by Location</span></h5></section><section class=""discounts""><h4>Discounts & Bundles</h4><p data-bind=""if: !discounts().length""></p><!-- ko if: discounts().length --><p><a href="""" target=""_blank"" data-bind=""attr: { href: discounts_url, title: discounts_url }"" title="""">Click Here</a> for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use your own equipment like modems and routers.</p><ul data-bind=""foreach: discounts""><li><a href="""" target=""_blank"" data-bind=""text: $data.label, attr: { href: $data.url, title: $data.url }"" title="""">Autopay & Paper-free Billing Discount </a><span data-bind=""text: $data.amount"">5$</span></li><li><a href=""www.COMPANYNAME.com/voip"" target=""_blank"" data-bind=""text: $data.label, attr: { href: $data.url, title: $data.url }"" title=""www.COMPANYNAME.com/voip"">Visit the link below for pricing on other services including VoIP. </a><span data-bind=""text: $data.amount""></span></li></ul><!-- /ko --></section><section class=""speeds""><h4>Speeds Provided with Plan</h4><p>Typical Download Speed <span data-bind=""text: download_speed() + ' ' + download_speed_unit()"">25 Mbps</span></p><p>Typical Upload Speed <span data-bind=""text: upload_speed() + ' ' + upload_speed_unit()"">5 Mbps</span></p><p>Typical Latency <span data-bind=""text: latency() + ' ' + latency_unit()"">30 ms</span></p></section><section class=""data""><h4>Data Included with Monthly Price <span data-bind=""text: data_included_formatted"">Unlimited</span></h4><p data-bind=""if: data_included""></p></section><section class=""policies""><p data-bind=""if: !network_management_policy_url().length && !privacy_policy_url().length""></p><p data-bind=""if: network_management_policy_url().length"">Network Management <a href=""www.COMPANYNAME.com/NetworkManagementPolicy"" target=""_blank"" data-bind=""attr: { href: network_management_policy_url, title: network_management_policy_url }"" title=""www.COMPANYNAME.com/NetworkManagementPolicy"">Read our Policy</a></p><p data-bind=""if: privacy_policy_url().length"">Privacy <a href=""www.COMPANYNAME.com/PrivacyPolicy"" target=""_blank"" data-bind=""attr: { href: privacy_policy_url, title: privacy_policy_url }"" title=""www.COMPANYNAME.com/PrivacyPolicy"">Read our Policy</a></p></section><section class=""support""><h4>Customer Support</h4><p>Contact Us: <!-- ko if: support_phone().length --><a href=""tel:5555555555"" target=""_blank"" data-bind=""text: support_phone_formatted, attr: { href: support_phone_url, title: support_phone_formatted }"" title=""(555) 555-5555"">(555) 555-5555</a><!-- /ko --></p><p data-bind=""if: support_email""> <a href=""mailto:support@COMPANYNAME.com"" target=""_blank"" data-bind=""text: support_email, attr: { href: 'mailto:' + support_email(), title: support_email }"" title=""support@COMPANYNAME.com"">support@COMPANYNAME.com</a></p><p data-bind=""if: support_url""></p><p> <a href=""https://fcc.gov/consumer"" target=""_blank"">Contact us for support</a></p</section><section class=""footer""><p>Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.</p><p> <a href=""https://fcc.gov/consumer"" target=""_blank"">fcc.gov/consumer</a></p><p data-bind=""text: id"">UNIQUE IDENTIFIER= FW0012374123000000000000123 </p></section></article>"