Blocking Services - Not entire customer profile
Some of our customers have Complimentary services and paid services - as many ISP’s may have. The problem with this is that when a client does not pay their bill in time, the entire client profile including the free/complimentary services are blocked / suspended.
I would like to request that we have the ability to toggle in the service or general settings that a certain service may not be suspended, basically overriding the blocked status.
If this is a custom project, please contact me for the scope.
Thank you very much.
Regards.
Adolph Vosloo.
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Comments2
bwm-dc
Jul 2, 2025
I think this is a great idea as well
Andrew Burnett
May 20, 2025
This would be an absolutely amazing help, 100% a needed feature.