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Blocking Services - Not entire customer profile

Some of our customers have Complimentary services and paid services - as many ISP’s may have. The problem with this is that when a client does not pay their bill in time, the entire client profile including the free/complimentary services are blocked / suspended.

I would like to request that we have the ability to toggle in the service or general settings that a certain service may not be suspended, basically overriding the blocked status.

If this is a custom project, please contact me for the scope.

Thank you very much.

Regards.

Adolph Vosloo.

2 comments

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Comments2

  • bwm-dc

    •

    Jul 2, 2025

    I think this is a great idea as well

  • Andrew Burnett

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    May 20, 2025

    This would be an absolutely amazing help, 100% a needed feature.