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Administration Emails...

Feature Request

Can you make it so that when automation rules run to email a client who has not responded that there is an option to not email the tech or watchers ??? In it’s current state it adds a lot of noise… and currently says there is a new client reply…

Posted by James Johnson ·
Status: Rejected1 comment

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Comments1

  • Vitalii Basenko (Splynx PM)

    Team•

    Jul 30, 2024

    Hello @James Johnson. Thank you for your message. Notifications are crucial for every admin, and automating such settings can lead to issues. Therefore, it is better to configure individual settings on your email client in this case. As a manager, I also receive many similar notifications and resolve them by adjusting settings on my email client.