Allow Setting Tariff Item as Non-Taxable

In the US, we have taxes that apply to some services, and don’t apply to others.

We are using location-based tax groups, and have the default tax applied to recurring services. However, some of these recurring services are not taxable.

Our current workflow is to generate monthly invoices then manually edit each invoice before sending to set these non-taxable items to 0% tax. This gets tedious and adds the possibility of human error.

We would really like something as simple as a toggle when adding or editing a tariff item to set it as non-taxable, even if that just forces applying a 0% tax rate, ignoring the default tax set for the customer location for that tariff section (voice, recurring, etc).

I imagine this would be a huge improvement for US customers, especially those providing voice services, who need to separately collect local flat-rate taxes for E911 and now 988.

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Upvoters
Status

In Review

Board

💡 Feature Request

Date

8 months ago

Author

vlcty_jordan

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